Help centre
Short answers about Elmly, and the steps for your account.
About Elmly
Which exams does Elmly prepare for?
The grade 11 school-leaving exam (it is also stage I of university admission) and the university entrance exams. Elmly does not cover the grade 9 school-leaving exam.
Which language are the questions in?
In Azerbaijani, except in the English subject, whose questions are in English. The site and the app are available in Azerbaijani, English and Russian.
Is Elmly connected to a government body?
Elmly does not belong to any government body and does not act on behalf of one.
Do I have to use AI?
No. Topic practice, the ready-made explanations, goals and the study plan work without it. A mock exam with written questions does need it, because written answers are graded by AI.
What counts towards the leaderboards?
Only results from Elmly's own mock exams. Practice does not count. If you prefer, you can choose in Settings not to appear on them.
Is Elmly free?
Right now, every Elmly feature is free.
Are the AI explanations always right?
Not always. An AI service writes them, and they can contain mistakes. When in doubt, check against your textbook.
Your account
I forgot my password. What now?
On the sign-in page, choose “Forgot password?” and enter your email. We will send you a link to set a new password.
How do I change the language?
In the app: Profile, then Settings, then Language. On this website, pick the language in the menu at the top of the page.
Can I get a copy of my data?
Yes, in the app: Profile, then Settings, Account and Export my data. The app prepares your data and opens your phone's share menu, so you can save it or send it to yourself.
How do I delete my account?
In the app: Profile, then Settings, Account and Delete account. Without the app, open “Delete your account” on the Support page.